Preparing Scrivella
Preparing Scrivella
Scrivella
Last updated: 24/09/2026
Welcome to Scrivella.ai
Fourie Pty Ltd t/a Scrivella.ai (Scrivella.ai, ‘we’, ‘us’ or ‘our’), is committed to protecting your privacy and handling your personal information responsibly.
We comply with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in Australia and, where applicable, privacy laws in the jurisdictions in which our customers are located, including applicable United States federal and state privacy laws.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, create an account or use the Scrivella.ai software, applications and services (together, the ‘Services’).
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
We collect personal information that is reasonably necessary for us to provide and operate the Services, manage our business and comply with our legal obligations.
Depending on how you use Scrivella.ai, the information we collect may include:
We generally collect personal information directly from you.
For example, we may collect information when you:
We use cookies and similar technologies to operate our website and Services, improve functionality, understand how visitors use our website and improve your experience.
Cookies may allow us to understand:
We may collect, hold, use and disclose your personal information for purposes including:
We do not generally require you to provide sensitive information to use Scrivella.ai. You should not provide sensitive personal information to the Services unless it is necessary for your use of the Services and you are authorised to do so.
Where you provide information about another person, you are responsible for ensuring that you have the appropriate authority or lawful basis to provide that information.
In some circumstances, you may be able to contact us without identifying yourself or by using a pseudonym. However, this may not be possible where identification is reasonably necessary to provide the Services, process payments, administer an account, respond to a request or comply with our legal obligations.
We may also collect certain information automatically when you use our website or Services through cookies, analytics tools, log files and similar technologies.
We may receive information from third parties where permitted by law, including payment providers, authentication providers, analytics providers, advertising providers and other service providers that assist us in operating our business.
We may also use third-party analytics, advertising and tracking technologies.
Depending on your location and applicable law, you may have choices regarding certain cookies and tracking technologies.
You can also adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect the functionality of our website or Services.
Where required by law, we will obtain your consent before using your personal information for direct marketing.
Electronic marketing communications will include an appropriate method for you to unsubscribe.
Scrivella.ai allows users to enter, upload and process information through the Services.
This may include text, documents, business information, instructions and other material provided by you (User Content).
You retain ownership of your User Content.
You are responsible for ensuring that you have the necessary rights, permissions and authority to provide User Content to Scrivella.ai.
You should not upload or submit information belonging to another person or organisation unless you are authorised to do so.
Some Scrivella.ai features use artificial intelligence and third-party AI technology providers.
When you submit User Content to an AI-powered feature, that information may be transmitted to or processed by the AI technology providers we use to provide that feature.
The AI providers we use may change from time to time as we develop and improve the Services.
We will use reasonable steps to ensure that our service providers handle personal information in accordance with applicable privacy requirements and our contractual arrangements with them.
Scrivella.ai does not sell your User Content.
We use User Content primarily to provide the Services requested by you, including generating, editing, analysing, formatting or otherwise processing information in accordance with the features you use.
Where appropriate, we may use aggregated or de-identified information for purposes such as analytics, research, security, product development and improving the Services.
Scrivella.ai may generate text, documents, suggestions, summaries or other material using artificial intelligence.
AI-generated information may contain errors or inaccuracies.
Scrivella.ai does not guarantee that AI-generated information will be accurate, complete, reliable or appropriate for your specific needs or circumstances.
You should review AI-generated information before relying upon, publishing, submitting or otherwise using it.
Payments for Scrivella.ai may be processed by third-party payment providers, including ‘Stripe’, or other payment providers we may use from time to time.
Payment providers may collect information such as:
Scrivella.ai generally does not receive or store your complete payment card number.
Your use of a third-party payment provider may also be subject to that provider's own terms and privacy policy.
We may disclose personal information to third parties where reasonably necessary to provide our Services and operate our business.
These third parties may include:
We take reasonable steps to ensure that service providers handling personal information on our behalf protect that information appropriately.
We may also disclose aggregated or de-identified information that does not reasonably identify you.
These providers may process or store information outside Australia, including in the United States, depending on the provider, service and configuration used by Scrivella.ai.
We only use third-party providers where their services are necessary for the operation, security, payment processing, communications or functionality of Scrivella.ai. We may change or add service providers from time to time where reasonably necessary to operate the Services. Where appropriate, we will update this Privacy Policy to reflect material changes to how personal information is handled.
Some of our service providers may be located outside Australia or may store or process information outside Australia.
Depending on the services we use, personal information may be processed or stored in countries including the United States and other countries in which our technology, hosting, payment, analytics and other service providers operate.
Where required by Australian privacy law, we will take reasonable steps in relation to overseas disclosures of personal information.
The privacy protections available in other countries may differ from those available in Australia.
By using Scrivella.ai, you acknowledge that your personal information may be transferred to and processed in countries outside the country in which you are located.
If you are in the United States, additional privacy rights may apply to you depending on the state in which you reside and whether Scrivella.ai is subject to the relevant law.
The United States does not have one single comprehensive federal privacy law applying to all businesses. Privacy requirements may arise under federal laws and regulations as well as individual state privacy laws.
Scrivella.ai will comply with applicable United States privacy requirements to the extent they apply to our business.
These requirements may include applicable federal requirements and state privacy laws relating to the collection, use, disclosure, security and retention of personal information.
Where applicable law provides you with additional privacy rights, we will provide those rights in accordance with the requirements of that law.
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA), where the CCPA applies to Scrivella.ai.
Subject to applicable exceptions and requirements, California residents may have rights concerning their personal information, including the right to:
Scrivella.ai does not sell personal information for monetary consideration.
If our practices change in a way that constitutes a sale or sharing of personal information under applicable California law, we will provide any notices and opt-out mechanisms required by law.
California residents may submit privacy requests by contacting us using the details in the Contact Us section of this Privacy Policy.
We may need to verify your identity before completing certain requests.
We will respond to valid requests within the timeframe required by applicable law.
Other US states have enacted or may enact privacy laws that provide residents with additional rights.
Where a state privacy law applies to Scrivella.ai and provides rights to a customer, we will handle requests in accordance with the applicable law.
Depending on the relevant state and applicable law, these rights may include rights to:
The availability and scope of these rights may vary depending on the state in which you reside.
The Services are not intended for children under 18 years of age.
We do not knowingly collect personal information from children under 18 without appropriate consent where such consent is required by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
Where a particular service is subject to additional children's privacy requirements, we will comply with those requirements.
We take reasonable steps to protect personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.
Our security measures may include:
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been compromised.
If we become aware of a data breach involving personal information, we will assess and respond to the incident in accordance with applicable privacy and data breach laws.
Where notification is required by law, we will notify affected individuals and/or the relevant regulatory authority as required.
In Australia, this may include obligations under the Notifiable Data Breaches scheme.
For customers in the United States, additional state or federal breach notification requirements may apply depending on the nature of the information involved and the customer's location.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:
When personal information is no longer reasonably required, we will take reasonable steps to destroy or de-identify it, unless we are required or permitted by law to retain it.
Information contained in User Content may be retained for different periods depending on the Services you use, your account settings and our operational and legal requirements.
You may request access to personal information we hold about you.
You may also ask us to correct personal information that you believe is inaccurate, incomplete, out of date, irrelevant or misleading.
We will respond to requests in accordance with applicable privacy laws.
In some circumstances, we may be unable to provide access to information where an exception under applicable law applies.
If we refuse a request for access or correction, we will generally provide reasons for our decision where required by law.
You may request deletion of your personal information and, where applicable, your Scrivella.ai account by contacting us using the details provided in this Privacy Policy.
When we process a valid deletion request, we will delete or de-identify personal information, including customer audio recordings, transcripts and account information, where that information is no longer required for the purposes for which it was collected or for another lawful purpose.
However, deletion of an account does not necessarily mean that all information relating to the account will be immediately or permanently deleted. We may retain certain information where we are required or permitted to do so by law, or where reasonably necessary for legitimate purposes such as:
Where information is retained for these purposes, we will limit its use to the purpose for which it is retained and will delete or de-identify it when it is no longer required.
Some information may also remain in secure backups for a limited period as part of our normal backup and disaster-recovery processes. Where this occurs, the information will remain protected and will be deleted or overwritten in accordance with our applicable retention and backup practices.
We may use your contact details to send information about Scrivella.ai, including new features, products, services, promotions and other information that may be relevant to you.
Where required by law, we will obtain your consent before sending direct marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe facility included in the communication or by contacting us.
You may continue to receive important account, security, billing and service-related communications after unsubscribing from marketing communications.
Our website and Services may contain links to or integrations with third-party websites, applications or services.
We are not responsible for the privacy practices of third parties.
When you access a third-party service, you should review that provider's privacy policy to understand how your information will be collected, used and disclosed.
If Scrivella.ai is involved in a merger, acquisition, sale of assets, restructuring, financing or other business transaction, personal information may be transferred as part of that transaction.
Any such transfer will be handled in accordance with applicable privacy laws.
If you use Scrivella.ai from outside Australia or the United States, additional privacy laws may apply depending on your location.
Where applicable law gives you, additional rights concerning your personal information, we will handle requests in accordance with those requirements.
If you believe that we have handled your personal information in a way that breaches applicable privacy law, you may contact us using the details below.
We will investigate your complaint and respond within a reasonable period.
If you are in Australia and are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Information about making a privacy complaint in Australia is available at:
Office of the Australian Information Commissioner https://www.oaic.gov.au
If you are in the United States, you may also have the right to lodge a complaint with the relevant state privacy regulator or other applicable regulatory authority.
We may update this Privacy Policy from time to time to reflect changes to:
We will publish the updated Privacy Policy on our website and update the Last updated date.
Where required by applicable law, we will provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, wish to access or correct your personal information, request deletion where applicable, or wish to make a privacy complaint, please contact us:
Privacy Officer
Scrivella.ai
Legal entity: Fourie Pty Ltd t/a Scrivella.ai
ABN: 79163898468
Email: accounts@scrivella.ai
Address: 7 St Ives Loop, Kallaroo, WA, 6025
Once we receive your enquiry, our Privacy Officer will respond within a reasonable period and in accordance with applicable law.
For more information about privacy in Australia, visit:
Office of the Australian Information Commissioner https://www.oaic.gov.au
For information about consumer privacy and data security requirements in the United States, visit:
Federal Trade Commission – Consumer Privacy
https://www.ftc.gov/business-guidance/privacy-security/consumer-privacy
